Terms of Use & Privacy Policy

The Belgian Chocolate Group (BCG)

At The Belgian, a brand of The Belgian Chocolate Group (BCG), we respect your privacy and are committed to safeguarding the personal data you share with us. This Privacy Declaration outlines how we collect, use, and protect your personal data when you visit our website or engage with us.

1. Collection and Use of Personal Data

We collect and process personal data when you interact with our website, such as through the contact form, newsletter subscription, or general inquiries. The types of personal data we may collect include:

  • Name
  • Email address
  • Telephone number (if provided)
  • Company name (if applicable)
  • Other information you provide voluntarily via forms or inquiries

We use this information to respond to your inquiries, improve our services, and inform you about updates, offers, or news related to Starbrook Airlines, a brand of The Belgian Chocolate Group (BCG).

2. Consent for Data Processing

By providing your personal data, you consent to our use of it for the purposes outlined in this Privacy Declaration. If you do not wish to receive promotional communications from us, you can unsubscribe at any time using the link in our emails or by contacting us directly.

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected. For example, we retain your contact details to respond to inquiries and keep you informed about relevant updates. You can request the deletion of your data at any time by contacting us.

4. Sharing of Data

We do not sell your personal data to third parties. We may share your data with trusted third parties only if necessary to provide our services or comply with legal requirements. For example:

  • Service Providers: If we work with any service providers to process inquiries or send communications, your personal data may be shared for that purpose only.
  • Legal Obligations: If required by law, we may share your personal data with relevant authorities.

We will not share your personal data for marketing purposes without your explicit consent.

5. Your Rights

As a user of our website, you have the following rights concerning your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request updates or corrections to your personal information.
  • Deletion: You can request that we delete your personal data, subject to any legal obligations or contractual commitments.
  • Withdrawal of Consent: You can withdraw your consent to receive marketing communications at any time.
  • Objection to Processing: You may object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using the details provided below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or misuse. However, please be aware that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

7. Changes to the Privacy Declaration

We may update this Privacy Declaration from time to time to reflect changes in our practices, legal obligations, or the services we offer. We will post the updated version on this page with a revised date.

8. Data Protection Officer

In accordance with the General Data Protection Regulation (GDPR), we have appointed a Data Protection Officer (DPO) to ensure that your personal data is processed in compliance with the regulation. If you have any questions or concerns regarding your personal data, please contact our DPO at wd@thebelgian.com.

Contact Information

For any questions regarding this Privacy Declaration or the handling of your personal data, please reach out to us:

  • Email: info@thebelgian.com
  • Phone: +32 14 25 85 25